Today’s consumers are used to taking matters into their own hands. The digital revolution has helped a great deal towards this direction, and self-service technology has come to accommodate this behavioral change.
Our Self-Service kiosks will allow your customers to ask for information, and perform a wide range of transactions (banking transactions and payments), while employees will have more time to engage in higher-value interactions.
Increased customer satisfaction
Increased operational efficiencies
For banks, deploying self-service channels is an essential step towards meeting the needs of their customers. Not only does self-service provide a convenient way for customers to perform a number of tasks, elevating their experience of interacting with the bank, but it also helps the bank achieve significant efficiencies in the time and effort of their people in the branch, allowing them to focus on added-value interactions.
Our Watch4/SSK (Self-Service Kiosks) platform includes custom made kiosks with their respective software that allow customers to ask for information and perform cash-in and cash-out transactions without assistance.
Through our Watch4SSK solution, customers can perform the following transactions: