Branch transformation is all about improving your customer experience in the branch by automating transactions, optimizing every touchpoint and minimizing time needed within the branch.
With instant card issuing, bank customers can issue (or re-issue) their personalized debit, credit or other card instantly.
Improving your card issuing process allows you to:
Provide an exceptional customer experience at the branch
Perform the process with maximum security and effectiveness, without risking misplaced cards sent through the post, or non-delivered PINs
Train your customers on the spot
Reduce your costs of employee time, postage or administration
Gain a competitive advantage
PIN delivery is the natural next step for card issuing. Delivering the PIN via mail is not only slow and expensive, but can be unsafe too.
Electronic PIN delivery through SMS, mobile app, e-banking or even your IVR can elevate your customer's experience allowing them to instantly use their card, and at the same time provide you with the security features you require for such a sensitive process.