What is the Virtual Teller Station?
Virtual Teller Station is tomorrow’s customer service, today.
It is a multi-function station that allows a live connection with remote tellers, and can deliver all the transactions you perform through your tellers today: from cash deposits and withdrawals, to opening a new account, payments, statement printing, application for cards or loans, and cheque deposit; customers can get what they need with speed and convenience.
And this can happen anywhere: in your existing or new branches, in a mall, even at an airport; you can extend your hours and points of customer service without sacrificing any functionality or customer experience.
The VTS features a large touch screen for the video connection with the teller, and all the additional functionality needed to perform any transaction, such as: scanner, printer, telephone, and more. This way any transaction is possible.
The VTS can support a number of different transactions, such as:
- Cash deposits
- Cash withdrawals
- Web banking transactions
- Applications for cards/accounts/loans
- Utility payments via cash & card
- Government payments
- Mobile Top-Up
- Cheque deposits