Customer Communication Management (CCM)

CCM is a solution utilizing documents and data used by organizations in order to communicate to their customers. The solution manages and distributes data generated by, practically any enterprise application used today, like banking or insurance information systems, telecom utility billing systems, ERP systems, CRM, retails systems and others.

The solution allows for real-time enhancement of content with personalized messages, notifications and more.

Additionally, CCM can reduce overhead by replacing costly printing and postage with multi-channel delivery: e-mail, web portals, smart phones, tablets etc.

 

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