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Better World is our commitment to a more accessible and sustainable world. Following the principles of ESG (Environment, Society, and Corporate Governance), we pledge to:

  • Have a positive influence to the communities we touch upon.
  • Improve our impact on the environment.
  • Ensure our consistent and continuous improvement on every aspect of our strategy and operations.

Our commitment
We understand that it is the responsibility of every business to think, plan, and operate in a more sustainable way, be prepared for social and environmental changes that may affect our direct and indirect environment, and ensure that through our operations we add value to the society and the economy. We commit to:
Be a responsible business towards our partners and customers
Be a responsible employer towards our people
Maintain strong governance and ethics to guide our actions
Reduce our environmental footprint through our business operations
Have the business resilience and crisis management needed to achieve the above
We aspire to make digital transactions safer,
faster, and easier for people as we shape the
way towards a more accessible and
sustainable world.
Our key stakeholders
We know that through our business operations we affect many different groups of people - some directly and some indirectly. We have recognized each group and we take them all into consideration when planning, implementing, and measuring each activity.
CUSTOMERS
EMPLOYEES
SUPPLIERS
BANKS
LOCAL COMMUNITIES
NGOs
MARKET
Better World pillars
Our commitment

Focus our efforts on creating a better future for our planet, emphasizing climate change, natural resources and pollution factors.

To achieve that, we are working on optimizing our energy use, operating with a “green offices” mandate, activating waste management and recycling principles in our operations, and offering an environment-friendly portfolio of products and services.

Our actions
  • Focus on saving energy by reducing the energy consumption of our offices, and by implementing a new car policy.
  • Implement waste management & recycling principles across our operations.
  • Improve our offices’ footprint through our Green Office program, by improving energy and water use, eliminating plastic, and composting.
  • Offer an eco-friendly portfolio, by increasing the solutions that have positive impact on the environment.
Our commitment

Have a positive impact on the communities we touch upon, focusing on human rights, labor standards and internal as well as external synergies.

For our customers and partners, improve their satisfaction through interacting with us and with our products and services. For our employees, provide everything they need to secure their well-being through their mental, social, financial, digital & physical health. For society at large, ensure that we respect human rights in every aspect of our operations.

Our actions
  • Focus on employee engagement & wellbeing by offering assistance programs, FlexWork, and mental / physical health initiatives.
  • Prioritize health & safety by offering first aid trainings and ensuring safety at work.
  • Promote human rights as a responsible employer, partner, and supplier.
  • Run our customer survey and act on the results.
  • Invest in learning & development through personalized training plans, learning initiatives, and talent management.
  • Promoting gender equality, raising awareness, and implementing initiatives to tackle traditional gender roles & implicit biases. (Printec Greece has received the SHARE Equality Label in 2022, which reflects the company’s focus on promoting gender equality in the corporate environment.
Our commitment

Having the best rules, procedures and processes in place that will allow us to succeed in our Better World program and in our overall business. We focus on the areas of business continuity, risk management, and corporate governance implementation, and on the systems that are needed to monitor and improve our operations.

We are working on implementing performance management, data management, and operations risk management principles, while we have the anti-corruption, whistleblowing, code of conduct, and ethics processes in place to secure the responsible operation of our business.

Our actions
  • We believe in performance management’s value and ensure a solid process with quality feedback.
  • We prioritize data management through our data security processes, ISO (International Organization for Standardization) certifications, and GDPR (General Data Protection Regulation) compliance.
  • We implement corporate governance through our anticorruption, ethics, whistleblowing, and code of conduct programs.
  • We implement risk management through our processes on BCP (Business Continuity Plan), crisis management, and succession planning.
PLANET
Our commitment

Focus our efforts on creating a better future for our planet, emphasizing climate change, natural resources and pollution factors.

To achieve that, we are working on optimizing our energy use, operating with a “green offices” mandate, activating waste management and recycling principles in our operations, and offering an environment-friendly portfolio of products and services.

Our actions
  • Focus on saving energy by reducing the energy consumption of our offices, and by implementing a new car policy.
  • Implement waste management & recycling principles across our operations.
  • Improve our offices’ footprint through our Green Office program, by improving energy and water use, eliminating plastic, and composting.
  • Offer an eco-friendly portfolio, by increasing the solutions that have positive impact on the environment.
PEOPLE
Our commitment

Have a positive impact on the communities we touch upon, focusing on human rights, labor standards and internal as well as external synergies.

For our customers and partners, improve their satisfaction through interacting with us and with our products and services. For our employees, provide everything they need to secure their well-being through their mental, social, financial, digital & physical health. For society at large, ensure that we respect human rights in every aspect of our operations.

Our actions
  • Focus on employee engagement & wellbeing by offering assistance programs, FlexWork, and mental / physical health initiatives.
  • Prioritize health & safety by offering first aid trainings and ensuring safety at work.
  • Promote human rights as a responsible employer, partner, and supplier.
  • Run our customer survey and act on the results.
  • Invest in learning & development through personalized training plans, learning initiatives, and talent management.
  • Promoting gender equality, raising awareness, and implementing initiatives to tackle traditional gender roles & implicit biases. (Printec Greece has received the SHARE Equality Label in 2022, which reflects the company’s focus on promoting gender equality in the corporate environment.
PRACTICES
Our commitment

Having the best rules, procedures and processes in place that will allow us to succeed in our Better World program and in our overall business. We focus on the areas of business continuity, risk management, and corporate governance implementation, and on the systems that are needed to monitor and improve our operations.

We are working on implementing performance management, data management, and operations risk management principles, while we have the anti-corruption, whistleblowing, code of conduct, and ethics processes in place to secure the responsible operation of our business.

Our actions
  • We believe in performance management’s value and ensure a solid process with quality feedback.
  • We prioritize data management through our data security processes, ISO (International Organization for Standardization) certifications, and GDPR (General Data Protection Regulation) compliance.
  • We implement corporate governance through our anticorruption, ethics, whistleblowing, and code of conduct programs.
  • We implement risk management through our processes on BCP (Business Continuity Plan), crisis management, and succession planning.
We Care program

We Care is our long-term commitment to volunteerism, engagement, and caring.

Following our belief that a better world is built with CARE, our WeCare program focuses on:

          • Encouraging our people to volunteer for social or environmental causes
          • Empowering our people to participate and reinforce our efforts to contribute to a better world
          • Ensuring that we have the processes and systems in place to enable, assist, and support our people in understanding the social and environmental problems of this world and how we can make a difference as individuals, team, or organization.
global-support
We are a member of the United Nations Global Compact and we support the UN Principles and the Sustainable Development Goals.
Our Sustainability Report

2022 Sustainability Report

Our annual report summarizes the significant strides we have made across insights, customer service, and our own company in advancing sustainable and inclusive growth around the world.

Read our report

Related resources

  • CSR Overview 2018
  • Annual Report 2019
  • Annual Report 2020
  • Annual Report 2021
  • Annual Report 2022
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