BUSINESS CONTINUITY MANAGEMENT  

Introduction

Printec has in place a robust Business Continuity Plan (BCP) and recovery procedures on how the Organization will respond more effectively to incidents that will significantly disrupt our services and critical operations. Since the timing and impact of disasters and disruptions are unpredictable, Printec’s maturity level is constantly growing as to be flexible in responding to real incidents as they occur and minimize their impact to the organization’s and its stakeholders smooth and proper operation.

Business Continuity Plan 

We plan to quickly recover and resume critical business operations after a significant business disruption and respond by safeguarding our employees and assets, making a financial and operational assessment, protecting the firm’s and clients’ data and assets, and allowing our clients to conduct business without delays. In short, our Business Continuity Plan is designed to permit our Organization to resume operations as quickly as possible, given the scope and severity of the significant business disruption.

Our Business Continuity Plan addresses issues related to:

• data backup and recovery
• all mission critical systems and services 
• safety of employees, community and collaboration with regulatory authorities
• alternative communication paths with customers and third parties 
• alternate physical locations for employees 
• resilience of critical suppliers and contractors

In order for the Business Continuity Plan to be effectively managed, Printec has established a Governance structure with specific roles and responsibilities. This BC schema dictates i) Printec’s top management involvement and buy in, ii) the role of the Business Continuity Manager, iii) Correspondents from all the Business Units/ Departments and iv) testing exercises at least once a year.

More specifically, all corporate business units are required to maintain and exercise alternate operation strategies by prioritizing key processes and functions, utilizing Business Impact Analyses for processes and Service Impact Analyses for applications supporting business processes. Each of the critical processes and applications has resiliency plans to restore their functionality.

Our Business Continuity Management policy calls for reviews, updates, and testing of Business Continuity Plans at scheduled intervals. Based on these, Printec Business Continuity Management teams validate that each business unit’s resiliency strategies are effective as well as if any further mitigation action is required.

Last Updated: 12/2019