clickID: A new meaning to customer journey

clickID

Secure authentication. Anytime, anywhere

A new meaning
to customer journey.

What is clickID?

clickID is a multi-channel onboarding, identity verification and eSignature platform.

clickID revolutionizes the way you interact with customers, ensuring a seamless, secure and compliant digital onboarding and identity verification experience. eSignature, with the management and tracking of document flows optimize the whole process, improving efficiency and productivity, while cutting costs.

Omni-channel
experience

Either in the store or on the go, clickID can be incorporated into mobile, website or at the point of sale for 100% digital customer journeys.

Increased
business revenue

A better customer journey leads to customer loyalty and expanded customer base, while ads and promotional activities provide cross-selling opportunities.

Time & cost
optimization

Interact with customers around the clock, streamline processes, reduce transaction time and eliminate costs for paper, printers and consumables.

Omni-channel
experience

Either in the store or on the go, clickID can be incorporated into mobile, website or at the point of sale for 100% digital customer journeys.

Increased business revenue

A better customer journey leads to customer loyalty and expanded customer base, while ads and promotional activities provide cross-selling opportunities.

Time & cost
optimization

Interact with customers around the clock, streamline processes, reduce transaction time and eliminate costs for paper, printers and consumables.

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Digital Onboarding

BUILT FOR YOUR BUSINESS NEEDS AND DESIGNED TO OFFER A GREAT ONBOARDING EXPERIENCE TO YOUR CUSTOMERS.

Every modern enterprise needs to provide compliant digital onboarding and identity verification solutions to its customers. clickID includes fast, seamless and secure onboarding processes, ideal for: finance, automotive, TelCo, insurance, recruiting and gaming industries among many others.

Through state-of-the-art solutions we provide customers a wide range of identification options, combining the best technology has to offer with a human touch. Verification of customers' ID is possible anywhere in the world from several screens and devices or through online processes that enable identification using an agent-assisted video chat.

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eSignature

EITHER IN THE STORE OR REMOTELY, CHANGE THE WAY YOU INTERACT WITH CUSTOMERS WHEN IT COMES TO SIGNING PAPERS.

eSignature allows your customers to sign electronically any document only once, skipping the multiple copies, printing and paper involved. Their signature can be verified through biometrics like pressure on the pad, speed and acceleration variations, angle holding the pen, ensuring ultimate security in the process. With our platform, you are in control of all documents requiring authentication or verification. You can define signing requirements on any document, electronically fill-in and sign forms, add text, free-hand writing or images as needed, and attach files to accompany your signed document.

Our eSignature platform is fully compliant with eIDAS 910/2014 regulation that went active as from 1st of July 2016.

For on site verification, we have partnered with leading e-pad manufacturers. Their devices are available and ready to be integrated with the platform to create an intuitive and user-friendly eSignature experience.

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Document Management

MANAGE AND TRACK DOCUMENT FLOWS, CONDUCT SECURE TRANSACTIONS AND ENSURE STORAGE OF DATA.

clickID makes it possible to transmit data between third parties by electronic means. It also provides evidence relating to the handling of the transmitted data, including proof of sending and receiving. Its high-standard security protocols protect transmitted data against the risk of loss, theft, damage or any unauthorized alterations.

When your document reaches its destination, it can be also archived as per your requirements. Long Term Archiving protects, preserves and makes all documents easily searchable and accessible for future use.

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clickID: an end-to-end solution for your business

1
Select device;

either laptop, smartphone or tablet, all you will need is internet access, the device’s camera and your ID documents.
2
Get started;

you will need to enter all required personal information into the application form.
3
Identification process is on;

either self identification or video identification, it is an easy-to-follow and intuitive process.
4
Time to use the cameras;

your identity can be verified within minutes – KYC compliant to satisfy AML rules.
5
You are now a customer;

digital onboarding has been completed and you are officially a customer.
6
Sign any document at your convenience;

you are now able to sign any document real-time and close even complex transactions within minutes.
7
No more paperwork;

documents can be shared and stored electronically between parties.