Self-service systems that feature intuitive interfaces and easy to follow instructions so that customers always know what to do next.
Benefits
Provide the convenience consumers expect
Customers save up time and gain more control over the shopping experience
Improve fraud control
Reduce cost for low value transactions
Allow more time to employees to engage in higher value interactions
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Product information
There are a number of different types of Self Service Kiosks:
SmartPay (lobby and through the wall): allowing for various monetary and card transactions
SmartPay cashless: for fast, cashless transactions
Pre-paid card dispenser: conveniently dispenses a preloaded card and its PIN
Passbook printer: allows for quick update of the passbook without the need of a teller
Related resources
4 things banks can do to keep up with branch transformation
Cafe, Lounge or Stylish? Pick your branch type
How to educate your customers
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